Customer Service Officer
Ongoing Part Time x 4
Position 1: 106.5 hours per four-week period (The Pines & Bulleen)
Position 2: 78 hours per four week period (Warrandyte, Doncaster & The Pines)
Position 3: 73.5 hours per four-week period (Box Hill & Nunawading)
Position 4: 60 hours per four-week period (Relief, all locations)
1 x Limited Term Part Time
Position 5: 67.5 hours per four-week period (until 1 February 2026)
Casual
$36.3042 per hour plus 25% loading
Position 6: No guaranteed hours
Whitehorse Manningham Libraries are currently recruiting for Customer Service Officers. The successful applicants will have excellent customer service skills and be comfortable working with a range of different technologies and people.
Applicants must have the ability to be able to work at any of the Whitehorse Manningham Library Branches and have the flexibility to work a variety of days and shifts, including week days and weekends.
Details of the shift requirements for each role are provided in the candidate information pack, available for download via the provided links.
Applications must include:
- A cover letter addressed to the Chief Executive Officer, Sally Both, stating the position(s) you are applying for and why you feel you are the right person for the role.
- A resume
WML offers the following benefits:
- Access to professional development opportunities that support our commitment to life-long learning and a skilled workforce
- Purchased leave arrangements and carry-over arrangements from the Local Government sector
- Employee Assistance Program for staff and their immediate family members
- Annual free flu vaccination
- Ability to salary sacrifice superannuation
All applications must be submitted via the Apply Link on the website (preferred) or directly to applicants@wml.vic.gov.au.
Please note only shortlisted applicants will be contacted - telephone screening may also apply.